Insurance issues
I’ve got some great news for our Cross Country Policyholders! You can now reduce your excess on your 4×4 Insurance with Cross Country.
Paying an excess has always been one of the major issues people have with insurance. I can understand the frustration.
When you have had an accident, or you have lost your 4×4 to theft (a.k.a. wealth redistribution), you have already suffered a loss. Now, you have to pay a huge excess too!
Lets take a stolen Double Cab for example, valued at R279’000. Generally, your theft excess is 10% of the claim… so you’re in for R27’900 excess. Ouch.
Fortunately, you can change that now! By adding the XS Sure option to your Cross Country policy, you can remove the Basic excess, Theft excess, as well as the Vehicle Rollover excess and Water Damage excess. This option covers up to R40’000 for those excesses, with only a flat R1’000 excess payable.
It makes sense to me… and I bet it does for you too.
To add this option to your existing Cross Country policy, simply email us and we will contact you to explain the product in detail and to confirm the additional premium.
If you don’t already have a 4×4 Insurance policy with us, click here to complete your details online, and we will provide you with the biggest range of 4×4 Insurance quotes in South Africa.
As with all policies, terms and conditions apply.
XS Sure does not cover additional / cumulative excesses and voluntary excesses
Related articles
- Excess explained: compulsory vs. voluntary (blogs.confused.com)
How many times have you heard of someone complaining that their vehicle was written off and they were paid out much less by their insurance company, than what the vehicle was insured for?
Vehicle depreciation is a fact that we cannot dispute, but can you imagine stopping the depreciation of your 4×4 or SUV on your 4×4 insurance? It’s about to become a reality!
Let’s take a simple example:
- Our client insures her Nissan Xtrail for it’s retail value of R268’000.
- 2 years go by, and her Xtrail is written off after a nasty accident.
- Her insurer settles the claim based on the current retail value at the time of the claim, which is R212’000.
- So she get’s paid out R212’000, less her excess.
- Depreciation in value = R56’000
Now, let’s look at another example:
- Our same client insures her Nissan Xtrail for it’s retail value of R268’000. But this time she chose the Inception Value Policy*.
- 2 years go by, and her Xtrail is written off after a nasty accident.
- Because our client chose the the Inception Value Policy, her insured value remains R268’000 – the retail value of the Xtrail at the start of the policy.
- So, she get’s paid out R268’000, less her excess.
- Depreciation in value = R Nil
By selecting the Inception Value Policy, you can virtually stop the depreciation of your 4×4 or SUV, so that if you have a major claim, like a write-off, you are able to replace your 4×4 or SUV much easier.

We are proud to be promoting this new, innovative product** from 1 July 2011.
To get a quote on your 4×4 insurance, please click here to complete your details online.
Notes
* Inception Value Policy Terms and Conditions apply.
** Policy underwritten by Cross Country insurance Consultants, on behalf of Hollard Insurance.
The above example is for illustration purposes only.
Cover is always subject to the applicable policy wording.
Related articles
- Luxury vehicles ‘depreciate more’ (autonetinsurance.co.uk)
- My insurer won’t pay what my car’s worth following a write-off. (blogs.confused.com)
If you’re going away in your 4×4 this holiday season to Sodwana Bay, please take note of this warning, which we have just received from our specialist 4×4 insurance underwriters:
An undesirable element of people are operating in the “Stop and Go” road construction area between Pongola and Sodwana. Their modus operandi is to jump on to the back of the boat or trailer and remove equipment and valuables.
Please secure your equipment and keep your caravan doors and 4×4 trailers locked where necessary. Be especially vigilant if you are travelling with your 4×4 trailer, caravan or boat on that stretch of road… or any other stop and go area, for that matter.
If you’ve got a specialised 4×4 insurance policy from us at www.4×4-insurance.co.za, then you’re bound to have better insurance cover for your 4×4, and valuables than anyone else on that stretch of road, but still… why start your holiday with an unnecessary inconvenience? Keep your eyes open, be careful, and warn those travelling with you to watch out too.
And before you leave for that well deserved 4×4 holiday, please check the wheel bearings on your 4×4 trailers, caravans and boats.
Travel safely and happy holidays from the team at www.4×4-insurance.co.za!
Choosing the right insurance for your 4×4 is not as simple as those adverts on the radio & TV claim.
When you use your 4×4 off-road, you need to take into account a whole lot of issues that ‘normal’ insurance doesn’t cater for.

That’s where we come in: We help you to choose the right cover for your 4×4, trailer, caravan, boat etc.
We do the hard work for you by getting quotes from our 4×4 insurance partners who specialise in this field, and only offering you cover that is suited to your needs.
Get a quote today and compare our benefits and premiums – you will be pleasantly surprised!
Many people choose to spend their December holidays in Mozambique, Botswana or Namibia and all those other beautiful secluded places just to the North of our borders. For good reasons too: After a relatively accessible drive in your 4×4, most of these destinations offer a perfect getaway from the stress of the office and a long year of work.
But there are some very important things to do and check before you leave on that holiday:
- Make sure your 4×4 is properly maintained, and serviced. The last thing you want to do is get stuck with a breakdown before you reach your destination. Ensure that your 4×4 recovery equipment is in good working order.
- See your Doctor to get that Malaria tablet prescription (if you’re going to a malaria area). On the subject of health – also make sure you have all the necessary emergency medicines and a proper First Aid kit.
- Make sure your 4×4 complies with the regulations of the country you will be visiting. Things like the triangles, ZA stickers, insurance documents as well as the registration papers of the vehicle are going to be checked at the border.
- Get your GPS’s maps updated – a GPS without up to date maps is no good!
- Make sure your insurance company is aware which countries you will be visiting, and get a border letter from them. If your 4×4 is still financed you will need to get authorisation from the finance company as well.
- Some countries require you to buy a once off liability (3rd party) insurance. This can be purchased beforehand and should save you some time getting through the border.
- And of course: You need to make sure you have the proper 4×4 insurance when travelling outside SA’s borders!
Why you need proper 4×4 insurance when travelling outside South Africa:
Towing Costs: Did you know that very few insurance companies cover towing and recovery costs outside of South Africa? Let’s say you have an accident (heaven forbid) en route to your holiday destination, 200 km from the border. That is going to cost you several thousand Rand, if your insurance company does not cover the towing costs. Our recommended products not only cover the cost of towing to a repairer in SA, but also the cost of recovering your vehicle back to South Africa.
Repatriation: Imagine the cost of getting back to South Africa after an accident? Our products cover repatriation of the driver and passengers back to South Africa, not only after an accident, but also after a breakdown!
Cover outside South Africa: Most ‘normal’ insurers cover your vehicle for use in South Africa, and some of the surrounding countries. Only our recommended products provide cover all the way up to Kenya.
Emergency medical evacuation: Our recommended products also include airborne emergency medical evacuation. So in the case of injury or illness you will be swiftly returned to South Africa so that you can get treatment in a proper hospital.
Breakdown of winching equipment: If you’re going far off the beaten track, you’re sure to have a winch to help recover your 4×4 when you get stuck. Now, imagine the winch breaks? Your average motor insurer will never pay that claim — but our products cover that too!
So, before you pack your bags and leave for that annual holiday in your 4×4, speak to your insurer and make sure that they cover you for ALL of the above points. If not, you need to speak to us!
Some more questions to ask your 4×4 insurance company:
- Do I have cover for damage to the engine caused by water?
- Do you charge an additional excess if I damage my 4×4 while driving off-road?
- Am I limited to any specific driver, or do I have cover if my friend drives too?
- Is there a 24/7 emergency number that I can contact in case I have an accident, breakdown or injury while outside South Africa?
Finally, once you are all packed and ready to go: lock the house behind you, relax, it’s time for that holiday… drive safely.
PS: Remember to pack the sunscreen – it’s hot in Africa!







